Online Payments

MWRD has enhanced the services available to you on our online payment website. You can pay your utility bill online, review past bills, compare usage histories and request e-bills instead of a paper bill through our online customer account access portal, LINK.

Register or login by clicking the "Pay Online" image below or using this link: Registering will provide you the option to review account information and sign-up for e-bills, and one-time payments can be made without registering.Make A Payment Button (Transparent) Opens in new window

PLEASE NOTE: You will need your 9-digit customer and 8-digit account numbers to make the payment. These can be found at the top of your bill, or call Customer Service at 615-848-3209, Option 2 to have us look it up. Click on the “Online Payment’ link on the right-hand side of the page to pay your bill.

Service Fee

  • These services are provided by a third party working in partnership with the City of Murfreesboro.
  • Online payments made to the city through this third party and include a service fee for credit card and electronic check transactions.
(See Service Fees Below)
  • These service fees are used by the third party to develop, maintain, and enhance the online services.
  • The City of Murfreesboro does not receive these funds.
  • These service fees will be charged to the consumer at the time of the transactions.
Sorry, but we are unable to accept online payments below $5. In addition, there is a maximum payment per transaction of $400. If you wish to make a payment total greater than the maximum amount, it will have to be achieved via multiple payments. Please note - each payment is subject to the below fee schedule. As an example, if you wanted to pay $650, you would be required to make two credit card payments. The applicable fees below would apply to EACH payment. Sorry for the inconvenience – these are credit card rules.

$5 - $10.00$0.25
$10.01 - $15.00$0.50
$15.01 - $20.00$0.75
$20.01 - $25.00$1.00
$25.01 - $30.00$1.25
$30.01 - $35.00$1.50
$35.01 - $400.00$1.75

*Payments made by cash, check, money order, by mail, or at our cashier counters will not require service fees. 

Please contact our Customer Service Department at (615) 848-3209 if you need online payment assistance.